How To Login & Register

The process is as follows:

Create An Account Login ► Register ► Deposit & FICA ► Bid!

Create an Account (once-off)

Click here to create your account. First, you will need to create an account with us. You can do this by clicking on the create account link at the top of the home page. Once you fill out your details and submit, an activation link will be emailed to you. Check your spam / junk folders for the email if it doesn't appear in your Inbox.


Login

Click here to login. (You will see an Unauthorised message if already logged in)
Once you have an account, you will need to login and register for each auction you want to participate in. Login where ever you see the login links. Buttons are at the top right of the site, on each auction on the calendar and on every lot.




Register

Once logged in, you can register for any auction you want to bid one. Click on the 'Register for this Auction' link in the auction calendar on the homepage, or select the auction from the auction calendar and click on the green 'register' button on any item.

Read the important info displayed, and then tick the box to confirm you have read and agreed to the terms & conditions. Once you have completed the registration form it will be submitted to the WH office or our seller for approval. When you are approved, a confirmation email will be sent to the email address you signed up with.

Please note that a refundable deposit & FICA will be required. Info regarding this will be emailed to you when you register for an auction.

1) Once you submit you registration request, you will see the following confirmation message as well as a notification on the auction, as per below.


 

2) Our auction admin team will email you further instructions including an auction registration form as well as bank details for the refundable deposit. Check your mailbox, complete what is needed and you will receive another email when your bidding is activated on the auction.

How To Bid on Timed Online Auctions

Timed online auctions have an open bidding date and a closing date & time. Before the auction is actually open for bidding, you can view lots descriptions & photos. When the auction opens for bidding, you will be able to place bids. Any bids placed in the last minute will add 1 minute of extension time to the timer to allow other bidders to bid again and prevent "sniping".

There are two ways to bid on timed auctions: Incremental bidding and Autobids.

Incremental Bidding

To bid, click on the Asking Price button & click to confirm or cancel. This amount increases by the bid increment on each bid placed.

Once you place a bid, your bid status is shown (A). Your bid status updates if you are over reserve or outbid. You can also look at the bar (B) to see how far you are from reserve.

Autobids

Autbids allow you to place a max amount you want to spend on a lot. (Excluding VAT & charges, this will be added to your invoice). You can place Autobids (C) and the system will outbid others or bid up to reserve, up to your maxmium set amount. Your bid status updates if you are over reserve, outbid or won the lot once it closes.

 

 

How To Bid on Webcast Auctions

Bid during Live Webcast Auction Closing

Webcast bidding is controlled by the auctioneer. During closing you will hear or see the auctioneer feed (C) and bid live against floor bidders (if any) over simulcast on the internet. To bid, click on the current Asking price (A). Your bid status is shown (B), you will either be the highest bidder or outbid. Increments are controlled by the auctioneer. During closing you cannot place Autobids so bid early & fast to stay ahead of the rest.

 

Pre-Bidding on Webcast Auctions

The Webcast pre-bidding phase is the time before the auction Webcast starts with the auctioneer feed. During pre-bidding you are able to place Incremental bids or Autobids on lots.

If you place Autobids (A), the system will bid up to your amounts during Live auction closing, on your behalf.

You can place incremental bids (B & C)) during pre-bidding phase also, by clicking the green Asking price button. Your bid status will be displayed (D) notifying you if you are the highest or have been outbid by other pre-bidders.