How To Login & Register

The process is as follows: 1) Create account, 2) log in, and 3) register

For every auction, you need to Register for bidding. Start on the whauctions.com homepage

  1. Create an account on the site. You’ll find the ‘Create Account’ link at the top of our homepage, https://whauctions.com.

  2. An activation email will be sent to the email address you specified. (If you can’t spot the email in your inbox, please check your junk/spam folders.)

  3. Once you have an account, Log In. (or click here to login )

  4. Go to the auction on the homepage and click Register for this Auction .

  5. Your registration will be pending. Please note that a fully refundable deposit plus FICA documentation will be required each time; the office will email you this info. Please be patient as this could take a few hours.

  6. Once submitted & validated, you’ll receive an email from us to confirm your registration approval for the auction you’ve specified. You can then login and start bidding.

Note: The following will be requested to complete auction registration

  1. Refundable deposit (varies for each auction). We only accept instant EFT payments. Cash & Cards are not accepted at our auctions.
  2. FICA documents. This includes ID, Proof of Address and Company documents for businesses (see registration pack for whats needed)
  3. Proof of your bank details for refunds.

Bank details will be emailed to you but can also be seen here. WH Midrand Bank Details bank.whauctions.com Use your surname, ID or company name as reference for payments.

The above explained in a little more detail...

Create an Account (once-off): Click here to create your account.

First, you will need to create an account with us. You can do this by clicking on the create account link at the top of the home page. Once you fill out your details and submit, an activation link will be emailed to you. Check your spam / junk folders for the email if it doesn't appear in your Inbox.

Login: Click here to login. (You will see an Unauthorised message if already logged in)

Once you have an account, you will need to login and register for each auction you want to participate in. Login where ever you see the login links. Buttons are at the top right of the site, on each auction on the calendar and on every lot.



Register

Once logged in, you can register for any auction you want to bid one. Click on the 'Register for this Auction' link in the auction calendar on the homepage, or select the auction from the auction calendar and click on the green 'register' button on any item.

Read the important info displayed, and then tick the box to confirm you have read and agreed to the terms & conditions. Once you have completed the registration form it will be submitted to the WH office or our seller for approval. When you are approved, a confirmation email will be sent to the email address you signed up with.

Please note that a refundable deposit & FICA will be required. Info regarding this will be emailed to you when you register for an auction.

1) Once you submit you registration request, you will see the following confirmation message as well as a notification on the auction, as per below.


 

2) Our auction admin team will email you further instructions including an auction registration form as well as bank details for the refundable deposit. Check your mailbox, complete what is needed and you will receive another email when your bidding is activated on the auction.

How To Bid on Timed Online Auctions

A timed online auction has a specified bidding date, with open and closing times. You can view photos and descriptions of the asset prior to the open. Any bids placed in the last minute of the lot closing will add 1 minute of extension time to the timer.

 

There are two ways to participate in a timed online auction: Incremental bidding and Autobids.

Bid by Increment

By clicking on the ‘Bid R xxxx’ button, you add your bid to the auction at a price that is one increment higher than the previous bidder’s. The incremental bid varies depending on the asset.

Once you place a bid, your bid status is shown. Your bid status updates if you are over reserve or outbid. You may be immediately outbid by another bidders Autobid.

Autobids

If you have a price in mind for an item, and don’t want to go beyond that, you can enter that amount and the system will bid incrementally for you until your limit is reached. If there is a bid higher than your limit, you’ll be removed from the bidding.

 

How To Bid on Webcast Auctions

Bid during Live Webcast Auction Closing

Webcast bidders compete with floor bidders by clicking a ‘Bid’ button while the auction is live. Unlike a timed online auction, a qualified auctioneer is in control of the bidding increments. Bidding early is recommended as you can’t place auto bids in the closing. You can enter incremental or auto bids prior to the start of a webcast auction.

 

Pre-Bidding on Webcast Auctions

The Webcast pre-bidding phase is the time before the auction Webcast starts with the auctioneer feed. During pre-bidding you are able to place Incremental bids or Autobids on lots.

If you place Autobids (A), the system will bid up to your amounts during Live auction closing, on your behalf.

You can place incremental bids (B & C)) during pre-bidding phase also, by clicking the green Asking price button. Your bid status will be displayed (D) notifying you if you are the highest or have been outbid by other pre-bidders.

 

Starring lots - same as Watchlist

Our sellers told us that their bidders wanted a way to manage the lots they are interested within the auction - without navigating away from the main auction pages. We listened and now we present to you STARRING

  • Each lot a user bids on will be automatically starred
  • Bidders can also choose which lots to star, without bidding
  • All starred items can be filtered so only the most important items are in view for the bidder